[CogSci] CfP: ACM TIIS Special Issue on Conversational Agents for Healthcare and Well-being

Leigh Clark l.m.h.clark at swansea.ac.uk
Mon Aug 24 04:10:19 PDT 2020

*Special Issue on Conversational Agents for Healthcare and Well-being *


*Guest Editors*

A. Baki Kocaballi, University of Technology Sydney, 
Australia,baki.kocaballi at uts.edu.au <mailto:baki.kocaballi at uts.edu.au>

Liliana Laranjo, University of Sydney, Australia

Leigh Clark, Swansea University, Wales

Rafał Kocielnik, Washington University, USA

Robert J. Moore, IBM Research, USA

Q. Vera Liao, IBM Research AI, USA

Timothy Bickmore, Northeastern University, USA

Conversational agents (CAs) are systems that engage human users in 
one-to-one conversation through a natural language interface. Such 
systems may differ in terms of their conversational capabilities, 
ranging from simple question- answering to multi-turn dialogues, as well 
as in their interaction modalities, ranging from text- or voice-only to 
multimodal interaction. Technical advances in speech recognition, 
natural language processing, and machine learning have led to increasing 
adoption and use of CAs. While CAs are widely used in many applications, 
such as education and workplace productivity, one of their important 
applications is healthcare. In various healthcare settings, CAs play 
important roles, including assisting clinicians during consultations, 
supporting consumers in changing health behaviors, and assisting 
patients such as elderly individuals in their living environments.

Despite the increasing adoption and the benefits of using CAs to support 
healthcare and well-being, recent research has shown that: i) patient 
safety was rarely evaluated, ii) healthcare outcomes were poorly 
measured, and iii) no standardized evaluation methods were employed. In 
addition to addressing these challenges, this special issue will feature 
innovative conversational agents that aim at improving healthcare 
services and outcomes.


This special issue invites submissions that feature original research on 
designing, developing and evaluating CAs for healthcare and well-being. 
These CAs aim at improving healthcare outcomes and services, and satisfy 
unique application needs (e.g., safety, trust, and user experience). A 
suitable submission must also demonstrate its relevance to TiiS, the 
premier journal featuring interactive intelligent systems with two 
distinct characteristics: intelligence and interactivity. In particular, 
a suitable submission must exhibit or discuss how the resulting 
approaches, techniques, or systems advance an interactive intelligent 
system. Interdisciplinary and applied research is especially encouraged.

Specific areas of interest include, but are not limited to:

- Studies on CAs for healthcare and well-being in clinical and/or 
community settings, supporting patient empowerment, safety, or autonomy 
through CAs

- Innovative methods, technologies, and systems addressing risk, bias, 
privacy and trust issues associated with the design and use of 
healthcare CAs

- Innovative artificial intelligence (AI) and machine learning (ML) 
technologies and methods in areas such as dialog management, speech 
summarization or error recovery for healthcare CAs

- Novel applications of user experience (UX) design and evaluation 
methods for healthcare CAs

*Important Dates*

Full paper submission deadline: January 15th, 2021

First author notification: March 15th, 2021

Revised paper due: April 30th, 2021

Final author notification: June 15th, 2021

Expected publication: Fall 2021

Refer tohttp://tiis.acm.org/authors.cfmfor author information and 
submission details.

For questions and further information, please 
contactbaki.kocaballi at uts.edu.au <mailto:baki.kocaballi at uts.edu.au>

Dr Leigh Clark
Lecturer in Computer Science
Computational Foundry, Swansea University, United Kingdom


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.cognitivesciencesociety.org/pipermail/announcements-cognitivesciencesociety.org/attachments/20200824/21bf7b9d/attachment-0001.html>

More information about the Announcements mailing list